FAQ

Questions, answered

Everything you might want to know about the AI employee that answers your calls, books, sells and remembers every customer. Still stuck? Talk to us.

Sendie is your autonomous AI employee. She finds customers, starts conversations on every channel, answers the phone, follows up, collects payments, and books customers in, in any language.
A chatbot waits for questions. Sendie does the work. She reaches out, replies on email, WhatsApp, SMS and voice, handles objections, and gets the booking or the sale, then saves it all to your contacts.
Yes. Sendie is a voice concierge that answers your calls 24/7 in any language, handles requests, and books customers straight into your calendar. She can call leads back too.
More than 40, with real cultural fluency, so a customer in Lagos and a customer in Madrid each hear a local, not a translation.
Yes, and this is where Sendie is different. She remembers each customer across every call and chat: their name, what they ordered, an allergy, a seating preference. Next time they get in touch she already knows them, and can offer to carry their preferences over. No other AI concierge does this.
Yes. Sendie is built for local businesses and creators. Restaurants, salons, clinics, gyms, real estate, auto, retail, event organisers and content creators, not just sales teams.
Plans start at $29 a month, a fraction of hiring. Everything runs on one simple credit balance you top up whenever you need it. Start free with 100 credits and no card.
Minutes. No technical setup and no ramp time. Start free with 100 credits and no card.
Most people replace a handful with Sendie. Your phone line, inbox, contacts, booking page, payment links and follow-ups all live in one place, so there's nothing to wire together and one bill instead of five.
Yes, free on every plan. Robocalls and spam numbers are filtered out before they ever reach you or touch your minutes, so you only hear from real customers. You can also block any caller in one tap.
She hands off warmly. When a caller asks for a human or something is beyond her, Sendie transfers the call and passes on who's on the line and what they need, so your team picks up already knowing the story. If no one's free, she takes a message and texts you the caller's number to ring back.
Yes. Your customers, calls and the memory Sendie builds are scoped to your account and never mixed with anyone else's. Credentials are encrypted at rest, logins are bcrypt-hashed, GDPR consent, export and deletion are built in, and every privileged action is logged. We're actively working toward SOC 2 and HIPAA. Enterprise adds SSO, audit log export, and a custom DPA. See our Trust Center.
Yes. You can point your current number at Sendie so she answers it, or get a fresh dedicated line in a couple of taps. Either way your callers reach the same concierge.
Sendie can take payment by card, a pay link or right on the call. The money settles straight into your own account through Stripe (or Paystack for Nigerian shops), Sendie never holds your funds. You never touch raw card details.
Yes. Add your products with photos, prices and stock, and Sendie recommends, upsells and closes the sale in the chat or on the call, then takes the payment. Your shop lives behind your one Sendie link.
Yes. WhatsApp, Instagram, Messenger, SMS, email and web chat all land in one inbox, one thread per customer, so a conversation that starts on Instagram and continues by phone is still the same conversation.
Sendie sends reminders so fewer people forget, can take a deposit to hold the slot, and chases no-shows afterward to win the booking back. For restaurants she also re-offers the freed-up table.
Yes. Start free with 100 credits and no card. You can set up your Sendie link, try the concierge and take real bookings before deciding to upgrade.
One simple balance powers everything, calls, messages, enrichment and more. Your plan includes a monthly allowance, and you can top up anytime. Purchased credits never expire, and you only spend as Sendie works.
Yes. Invite teammates to share the inbox and take over a chat or call when a human is needed. Sendie hands off warmly and passes on who's on the line and why.
Yes. Sync Google or Microsoft calendars so bookings land in the right place, and connect tools like Stripe, Shopify and more so your data flows both ways and your customers all live in one CRM.
Yes. A REST API for email verification and lead enrichment is available on any paid plan, so you can call Sendie from your own backend, CRM or scripts. It bills the same credits as the app, and cached results are free.

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Sendie answers your calls and messages, books the appointment, takes the payment, and remembers every customer, 24/7, in 40+ languages. Start free with 100 credits, no card needed.

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